Building Trust During a Pandemic
“All things being equal, people do business with people they know, like, and trust.” – Bob Burg, Endless Referrals. Which of those three elements is the hardest for a funeral…Continue readingBuilding Trust During a Pandemic
How COVID-19 Changed What Jane Needs to Hear from a Funeral Home?
I look at her picture and wonder, “how has COVID-19 changed what she needs to hear from me?”. The picture on my bulletin board is of a woman who is…Continue readingHow COVID-19 Changed What Jane Needs to Hear from a Funeral Home?
Three Simple Steps
Twenty-five years ago, I started my first business and needed to learn marketing to keep my sales funnel filled. There’s nothing quite like spending your own money on something to…Continue readingThree Simple Steps
If You Confuse, You Lose
There is a fundamental principle in marketing that says a confused mind will never buy anything. If for some reason they are forced to buy they will always minimize the…Continue readingIf You Confuse, You Lose

