“What the heck is going on with families these days?” I’ve heard something like that from most of my clients over the past year. The behavior exhibited by some families…Continue readingThe Family Dynamics Problem
You probably heard the news that Park Lawn has submitted an offer to acquire Carriage Services. If the deal goes through, Park Lawn, with its current 175 funeral homes, will…Continue readingMy Take on Funeral Home Acquisitions
Hiring the wrong person can be a costly mistake. The following is the story of how one bad hire cost me over a million dollars in lost revenue. Like many…Continue readingMy Million Dollar Hiring Mistake
My wife just returned from a two-week trip to Japan. She was visiting our 23-year-old son, who is currently teaching English in Fukuoka, Japan. They spent a week in Tokyo,…Continue readingShould you buy another funeral home?
What skills or attributes do you need to grow your funeral home business from $1M to $10M? That’s the focus of my current series of newsletters. In last week’s newsletter,…Continue readingAn Ugly Staff Meeting
First, I’ll give you a great example of bad customer experience from a funeral home website vendor, and then I have a major announcement. In last week’s newsletter, I pointed…Continue readingA Great Example of Bad Customer Experience
Most funeral home owners struggle to grow their businesses. The personalized Strategic Growth Plans I have created have helped clients double their business in as little as 24 months by serving the emerging Baby Boomer market.
Attend the 2025 Growth Webinar and learn the strategies I'm using with my clients this year. This pre-recorded webinar is available 24/7 for you to watch
